Job Description

Goodwill Industries of Northern Illinois is seeking a fulltime Warehouse Lead. The Warehouse Lead provide supervisory support for designated functions of the warehouse operation; demonstrates excellence in customer service for Goodwill retail operations, corporate partners and vendors. Responsibilities & Essential Functions:

• Provides responsive and respectful service to retail operations. Demonstrates a commitment to excellence in customer service by effectively communicating with managers.
• Provides responsive, professional and respectful service to truck drivers. Loads and unloads trucks as needed. Demonstrates a commitment to excellence in customer service by effectively communicating with truck drivers.
• Manages technology recycling program through Dell or other selected technology recycling programs.
• Provides oversight of incoming goods through the Attended Donation Center, donation drives, and Corporate Donations Program. Sorts goods to distribute to retail operations.
• Opens and closes the warehouse as needed per work schedule and business needs.
• Responsive and respectful towards others within the organization. Promotes internal and external customer service through effective communication. Displays appropriate behavior (courteous, professional and respectful interactions) with fellow employees.
• Consistently follows established safety rules. Reports safety accidents and hazards when known and in a timely manner. Maintains a safe, clean, and orderly warehouse. Utilizes the proper equipment and supplies in meeting the safety standards.
• Demonstrates regard for Goodwill’s assets including property, and equipment.
• Demonstrates effective communication skills through use of Microsoft applications such as Outlook, Word and Excel.
• Other duties as assigned.

Qualifications & Basic Job Requirements:

• A high school degree (or its equivalent) is desirable, though an equivalent amount of training and experience will be considered in lieu of this requirement.
• Must be 18 years old.
• Three-five years of pervious supervisory experience preferred.
• Three – five years experience in a warehouse or related environment.
• Ability to effectively and respectfully communicate with the public and customers (internal and external).
• Ability to count, add, and subtract.
• Ability to work in a highly unstructured environment with exceptional organizational skills.
• Ability to adapt to changing patterns of donations and inventory levels.
• Demonstrated self-initiative and problem-solving skills. Attention to detail and follow-through.
• Ability to follow all safety rules.
• Ability to learn to operate a forklift and maintain forklift certification.
• Functional use of Microsoft applications such as Word, Excel, and Outlook.

Additional information This is a full-time opportunity with benefits, including:

• health insurance
• vision insurance
• dental insurance
• basic life insurance
• 401(k) options (retirement savings)
• vacation accrual
• paid holidays
• tuition reimbursement

Goodwill Industries is an equal opportunity employer.

Job Tags

Holiday work, Full time,

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