Job Description
The Operations Project Coordinator supports integrated, multi-channel marketing efforts for University annual giving programs. Responsibilities include aspects of direct marketing operations: process coordination, using data and technology to execute marketing campaigns, and supporting others to achieve marketing objectives. Incumbent also contributes to a supportive and inclusive workplace.
Starting salary: $52,000- 60,000 based on experience.
Responsibilities: Process Coordination (35%)
- Follow project plans and timelines developed by the Ops Team and marketing plans from Accounts team
- Assist with designing audience segmentation strategies and execute assigned basic elements of an existing strategy
- Perform quality checks and coordinates internal and external review and signoffs
- Support an integrated process of overlapping, conflicting, and dependent variables while making sure marketing campaigns go out in a timely, cost-effective manner
- Process invoices
- Cultivate effective, professional, and communicative relationships with vendors and internal stakeholders, including printers, mail houses, writers, designers, and relevant UMF and University colleagues
- Attend meetings, participate in creating the agenda, create presentations, and participate in discussions as relevant
- Exercise discretion vis a vis project work and interactions with vendors, donors, and internal partners within a defined framework. Resolves issues that require commercial knowledge and judgment within established procedures and consult with more senior team members for more complex issues.
Data, Technology, and Analytics (35%)
- Understand database capabilities (DeSelect and DMS) to routinely create and modify targeted donor and prospect marketing efforts for mailings, emails, and other ad hoc projects.
- Possess an understanding of data structure and level of comfort dealing with complex data.
- Collaborate with Account Managers on strategy and coordinate execution of annual plans.
- Collaborate with Engagement Center on strategy and provide operational support as needed.
- Perform solicitation code creation process with unit partners.
- Perform opt-out process for annual giving program donors and manage donor correspondence via phone and email independently.
- Utilizes existing reports related to project execution/quality control and assist with developing reports and proposals for planning and implementation, partnering with data team when appropriate
- Understand and communicate campaign results to Accounts team.
- Support rental list strategy for acquisition programs, analyzing and developing results reports
Alignment (30%)
- Assist with gathering of relevant market information/ best practices/ trends from other universities, hospitals, and nonprofits, (i.e. target audiences and appropriate messages) for the purpose of informing strategy
- Provide logistical support and coordination of bimonthly system-wide Annual Giving & Stewardship meetings as needed.
- Support internal teams with regards to managing direct marketing capabilities and industry trends appropriate to the growth and success of the University of Minnesota Foundation
Demonstrate commitment to valuing diversity and contributing to an equitable and inclusive working and learning environment (exhibit 100% of the time)
- Continuous learning in diversity, equity and inclusion for oneself and team via training, podcasts, articles, etc.
- Seek to explore and understand cultural differences and create a culture of belonging.
- Develop and employ anti-racist practices and principles to accomplish work.
- Advocate for employees of all ethnicities, genders, ages and backgrounds.
- Cultivate and develop inclusive and equitable working relationships with employees, colleagues, stakeholders, etc.
Required
- Bachelorâ™s degree (preferably in marketing, communications, nonprofit management, or other related field) or a combination of related education and work experience in project coordination to equal at least four years.
- Excellent written and verbal communication skills
- Ability to multi-task, organize, prioritize, and meet timelines.
- Ability to work collaboratively and effectively influence and motivate others across teams and levels at the Foundation and University
- Ability to assist in developing big picture marketing strategies, while keeping an eye on details
- Proficient with PC including Microsoft Word, Excel, and PowerPoint
Preferred
- Experience working in a professional office, nonprofit fundraising and/or higher education administration environment.
- Strong creative and problem-solving skills
- Skills in using a database management technologies such as marketing, donor management, or customer relationship management systems
- Proficiency with Microsoft Word and Excel applications; experience with Adobe Creative Suite
About University of Minnesota Twin Cities
The University of Minnesota, founded in the belief that all people are enriched by understanding, is dedicated to the advancement of learning and the search for truth; to the sharing of this knowledge through education for a diverse community; and to the application of this knowledge to benefit the people of the state, the nation, and the world.
Connections working at University of Minnesota Twin Cities
Job Tags
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