Job Description

This position is onsite and located in Montgomery, Alabama.

• Drafts and negotiates contracts, service level agreements, and statements of work.
• Assists with managing the operations, daily planning, engineering, design, and resource allocation for the enterprise’s telecommunications functions.
• Ensures customer satisfaction through quality standards and measures by evaluating the performance of telecommunications networks and related interfaces.
• Responsible for strategic telecommunications planning and works with senior IT leadership to coordinate telecommunication plans.
• Develops and implements standards, procedures, and processes for the telecommunications group.
• Plans and manages support of new technologies, performance, and reliability.
• Oversees and coordinates the daily activities of the WAN and Premise Distribution Engineers.
• Performs a coordination role with enterprise management, vendors, and customers.

Skills Required:

• Coordinates contract activities, including technical requirements, specifications, obligation adherence, and corrective action plans.
• Monitors vendors to meet or exceed established criteria.
• Negotiates, drafts, and incorporates contract amendments to accommodate scope changes or changes in organizational requirements.
• Reviews agreement budget variances and takes corrective action as needed.
• Manages the contractual relationship with telecommunications service providers.
• Serves as the technical and operations point of contract as a liaison between the IT service provider and the customers.
• Coordinates contract activities, including contract development, negotiation, and transition.

Skills Preferred:

• Middle-level management experience in telecommunications operations.
• Works under the general direction of senior-level management.
• Typically manages and mentors supervisors, project leaders, and/or technical staff.
• Works on multiple, complex projects as a project leader and a subject matter expert.
• Has the ability to communicate complex IT issues to peers, Directors, Executive Directors, and the Secretary of OIT.

Education / Experience:

• 4 years of Finance or telecommunications contract management experience.
• 3 years of IT work experience.

Job Tags

Similar Jobs