Guidewire Application Support Engineer Job at Stellar IT Solutions LLC, Los Angeles, CA

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  • Stellar IT Solutions LLC
  • Los Angeles, CA

Job Description

Job Title: Guidewire Application Support Engineer

Interview: Virtual

Job Duration: 12 Months

Job Location: Remote



Qualifications/Competencies

Education:

  • Bachelor of Science in Computer Science Information Systems or a related field.
  • Preferred: Additional certifications or licenses relevant to the role.

Experience:

  • Minimum of 2 years in software development.
  • At least 2 years of experience with SQL/SQL Server technologies.
  • At least 2 years of experience with J2EE/Java.
  • Some experience with monitoring tools such as AppDynamics New Relic and Splunk.
  • Preferred: Experience with Guidewire PolicyCenter or BillingCenter development (Gosu/configuration/Integration).

Knowledge and Skills:

Knowledge:

  • Comprehensive understanding of the software development lifecycle.
  • Proficiency in writing configurable maintainable and testable code in a collaborative environment.
  • Proven troubleshooting principles methodologies and issue resolution techniques.
  • Ability to develop and interpret technical documentation for training and enduser procedures.
  • Awareness of technology trends related to software applications.
  • Experience in building and maintaining databases for query and problem tracking.
  • Good understanding of the organizations goals and objectives.

Skills:

  • Expertise in J2EE/Java foundational frameworks design patterns and programming.
  • Familiarity with Guidewire Policy and Billing Center framework and GOSU language.
  • Proficiency in ANSI SQL.
  • Basic Unix/Linux commands for log monitoring.
  • Experience with ServiceNow for incident management.
  • Proficiency in Jira for defect management.
  • Familiarity with IBM Tivoli for job/batch management.
  • Experience with AppDynamics for application performance monitoring.
  • Proficiency in Splunk for machinegenerated data monitoring.
  • Competence in Microsoft Outlook Excel and Word.

Personal Attributes:

  • Highly selfmotivated and directed.
  • Quick to absorb new ideas and concepts.
  • Strong analytical and problemsolving abilities.
  • Effective in prioritizing and executing tasks in highpressure environments.
  • Ability to conduct research into software development delivery concepts and technical application issues.
  • Capable of presenting ideas in businessfriendly and userfriendly language.
  • Strong customer service orientation.
  • Excellent written oral interpersonal and presentation skills.
  • Experience in teamoriented collaborative environments.
  • Excellent teamwork and interpersonal skills.
  • Ability to thrive in a crossfunctional matrix environment.

Job Tags

Full time, Remote job,

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