Job Summary:
We are seeking a highly skilled and knowledgeable Chat Agent to join our team at Applied Biological Laboratories. As a Chat Agent, you will provide exceptional customer service and support to our clients through live chat, answering questions and resolving issues related to our biological laboratory products and services.
Key Responsibilities:
· Respond to customer inquiries via live chat, providing accurate and timely information about our products and services
· Troubleshoot and resolve customer issues related to orders, shipping, and product usage
· Provide technical support and guidance on product applications and protocols
· Collaborate with internal teams to resolve complex customer issues
· Stay up-to-date with product knowledge and industry developments
· Meet and exceed customer satisfaction and performance targets
Requirements:
· 2+ years of experience in customer service, technical support, or a related field
· Strong knowledge of biological laboratory products and protocols
· Excellent communication, problem-solving, and analytical skills
· Ability to work independently in a remote setting
· Proficiency in chat software and technology
· Bachelor's degree in Biology, Chemistry, or a related field
Working Conditions:
· Dedicated workspace with reliable internet access
· Quiet and distraction-free environment
· Ability to work independently with minimal supervision
Benefits:
· Competitive hourly rate and benefits package
· Opportunity to work with a leading biological laboratory company
· Professional development and growth opportunities
· Flexible remote work arrangements
· Collaborative and supportive team environment
· Access to cutting-edge technology and tools
· Recognition and rewards for outstanding performance
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Powered by Homebase . Free employee scheduling, time clock and hiring tools.INFECTIOUS DISEASE NURSE PRACTITIONER NEEDED AT TOP CENTRAL NEW YORK MEDICAL CENTER Become part of an outstanding healthcare system and join an established group to practice full scope Infectious Disease. Working collaboratively with two Infectious Disease physicians in...
...Registered Health Information Technician (RHIT)315 Health & Hive is currently seeking a Registered Health Information Technician (RHIT) to join our team. As an RHIT, you will be responsible for managing and maintaining patient health information and medical records....
...Fridays. This position is with the Tahoe Food Hub. We support small, family farms... ...primary role is to drive our refrigerated delivery trucks down to the Sierra Foothills to pick... ...bring it back to our Truckee warehouse. The driver then delivers orders to area restaurants...
...hardware industry, is seeking a dynamic and motivated Outside Sales Representative to join their team. This role involves a balanced... ...we encourage you to apply. Our client offers full medical, dental, and vision coverage, along with a gas card and cellphone, providing...
...Founded in 2013, Crimson Education is one of the fastest-growing EdTech companies in the world with close to 1,000 employees located in... ...products, or services. Other duties as required. This a fully remote role, with work times flexible as determined by workload. You...